Q: How do I login to the Member Center?
Click on the “Member Center” tab in the main menu of the NCTA website. Then, click on the "Member Login" link located in the upper right-hand corner of the website, above the social media icons. A new window will pop open where you can enter your username and password, then hit “Login.”
Q: I am a Board Member, how do I access the information and resources that are only for the Board to see?
NCTA Board Members will login the exact same way members login. We have Board Members’ accounts setup so they have a higher level of accessibility on the website. You will be able to access all of the information and resources that a regular member does, but also have an additional section visible that contains Board resources.
Q: What types of resources are restricted to member’s only?
Once logged in you'll be able to access resources and tools designed specifically for member's only, including your Newsletters, NCTA Business Reports, popular articles from the American Christmas Tree Journal
, meeting information and more! The Online Member Directory will also be launched in the Member Center soon.
Q: I can’t remember my username or password, how do I find that out so I can login to the Member Center?
When we launched the Member Center with login capabilities, an email was sent to every NCTA member who had renewed for 2013. This email contained your unique username and password. Your username is the same as your Member ID. If you don’t know your Member ID, and cannot find the email containing your login credentials, you can find your Member ID on your copy of the American Christmas Tree Journal
, located on the address label. If you still cannot find it, or cannot remember your password, call or email NCTA during business hours, 9:00 a.m.- 5:00 p.m. CST at (+1) 636-449-5070 or firstname.lastname@example.org
and we will look it up for you.